Frequently Asked Questions

A bank account can make it easier to pay your bills, but you are not required to establish an account at a specific bank to use your Mercury Card.

Yes, you can! Building good credit isn’t easy, especially after a financial setback, so we created a one-of-a-kind credit experience to let you take control of improving your credit future.

Helping hard-working Americans build credit is at the heart of everything we do. We provide access to fair credit lines so you can manage your credit responsibly. Our app has tools that let you set and achieve goals that are important to you. We also offer access to your free credit score to track progress–and we’re keeping track too, so we can recognize you by increasing your credit line when you’re eligible.

While several factors can impact your score, remember, the two most significant factors are your payment history (paying on time) and credit utilization (how much available credit you have). We report regularly to all three credit bureaus to ensure your credit history shows your progress.

On the Mercury® Cards app, click Easy Pay in the menu bar and follow the prompts. Or sign-in online and visit your Account Summary page, click Easy Pay and follow the prompts. Easy Pay is easy to set up and ensures your payments are always on time, which can help you build better credit.

Credit cards are a safe and secure method of payment. There’s extra financial security when using a credit card since your card isn’t connected to your bank account. Additionally, with your Mercury Card you have zero fraud liability to protect you. This means you’re not liable for fraudulent charges. We also offer contactless payment options, which provide a secure way to pay, along with digital wallet and tokenization capability to help protect your sensitive account information and keep your credit card safe.

In addition to looking out for our cardmembers, we’re on the PCI Security Standards Council, whose mission is to enhance global data security and keep financial systems safe for everyone.

Mercury Financial cardholders can use Apple Pay, Google Pay, and Samsung Pay to make in-store, in-app, and online payments at participating merchants from their smart devices.

Mercury Financial is a purpose-driven fintech that is expanding financial inclusion. Our mission is to help customers manage their credit responsibly, so they can enjoy the benefits of having better credit and better lives. We give cardmembers access to credit, including consumers who may be excluded from traditional credit card companies. We’re more than a credit card company—we give our cardmembers benefits to help them take control of their financial future.